Delivery & Returns

Delivery Information:

UK Delivery:
Standard Delivery: £5.95
Next Day Delivery: £8.95 (Order by 21:00)

Free Delivery Offer (UK Only)

We are pleased to offer free delivery on all purchases of £150 and above. Shop now and enjoy complimentary shipping on your order!

International Delivery:
Europe Express: £15.00
Rest of the World Express: £30.00

Delivery and Returns

General Delivery Information:
At Èkó In Manchester, we take pride in delivering your orders worldwide with utmost care and efficiency.

Delivery charges for items dispatched within the UK and abroad will be communicated in your confirmation email. Please note that deliveries outside the UK may incur additional charges, such as import taxes, for which you are solely responsible. While we do our best to ensure timely delivery, we cannot control customs clearance times.

We'll notify you via email once your order has been dispatched, and please ensure someone is available to sign for the delivery upon arrival.

UK Delivery:
All UK orders are dispatched promptly by reputable service providers, such as Royal Mail, Evri, DPD UK

We aim to dispatch goods within 1 working day (for next fay delivery) and 3-5 working days (for standard delivery) pending payment approval and address verification. If you encounter any delays beyond 10 working days, please reach out to us via email for assistance.

International Delivery:
International orders are dispatched swiftly by trusted carriers, ensuring your package arrives in optimal condition.

While we aim for a delivery timeframe of 3 - 5 working days from fund clearance, please allow up to 14 working days for delivery. Should you experience any delays beyond this period, please contact us for support.

Returns & Exchanges:
Our Promise:
Your satisfaction is our priority at Èkó In Manchester. If you're not entirely happy with your purchase, we offer hassle-free returns and exchanges to ensure you find the perfect fit.
Return Guidelines:
To qualify for a return or exchange, items must be unworn, with all garment tags attached and in their original packaging.

Returns requests must be initiated within 10 days of receiving your order, while exchange requests must be initiated within the same timeframe.
Faulty Goods:
While we strive for excellence in every product, we understand that unforeseen faults may occur. If you believe you've received a faulty item, please reach out to us immediately for further assistance.